Digital Customer Relationship Executive

Join our team of Digital Customer Relationship Executives focused on delighting our customers and helping them to maximise their return on investment from their digital advertising .

The objective of this function is to execute outbound calls in order to achieve deep relationships with HoneyBadger’s existing Social Media and Website customers and ensure tele-account management in order to maximise the retention of these customers as well as cross-sell and up-sell these customers onto other HoneyBadger digital media solutions. .

We offer the opportunity to:

Enjoy generous time off
Earn an attractive base salary plus commissions
Have a direct impact on how Small Businesses operate and grow their business
Receive ongoing training in a supportive and upbeat atmosphere

Skills & Experience:

Minimum 2+ years of Customer Retention experience,3 ideally with strong Relationship experience
High self-discipline with strong organizational skills and results-orientated
Strong verbal and written communication skills
Strong rapport building, relationship and account management skills
Proven track record of success in outbound calling, Relationship and sales experience within an Inside Sales environment
Adaptability and flexibility in order to work effectively within different situations and with multiple teams / individuals
Ability to work with numbers to perform various types of calculations in order to effect basic commercial transactions and forecast accurately
A university degree (Bachelor or equivalent) preferred
Strong business acumen with proven B2B experience (emphasis on small businesses)
A university degree (Bachelor or equivalent) preferred but not essential if equivalent related experience can be demonstrated
Experience in IT product/service sales preferred
Knowledge of Social Media and Targeting options a distinct advantage

Interested in applying? Please click here.

We thank all applicants however only those shortlisted will be contacted. Please also note candidates must have work authorization to work in the country for which they are applying. No relocation will be provided.

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